FAQ PAGE

still have questions?

Please take a look as some of the most frequently asked questions. 

If you still require further assistance then please feel free to get in touch with us.

What is your return/exchange policy?

If you are unhappy about your product please get in touch and will help you to the best we can.  Unused items can be returned at any time.

Are your products sold in stores?

At this time, ALL BOTANICAL® products can be purchased from our website, Amazon.co.uk (and Amazon platforms in Canada, UK, Germany, France, Italy and Spain).

To find a retailer close to you, please email us.

Are your products animal tested?

Absolutely not. We at All Botanical® love all animals, are animal advocates, and in no way support animal testing of any kind. 

Do your products contain parabens, phthalates or petrochemicals?

All Botanical products are all natural, organic and plant based.  None of our products contain parabens, phthalates or petrochemicals and they never will. Our focus is on providing natural products, without the use of harsh or potential harmful chemicals.

How long does it take to see the results?

It’s all relative.  If you use a product every day, twice a day, you should easily see results within a couple of weeks—at least in regards to a healthier overall tone and glow to the skin. 

When it comes to correction of dark spots, scarring, fine lines and things that go down into the dermal layers, everyone’s skin is different.  Age, hormones, DNA and overall skin health are at play.  Committing to not sunbathing and wearing UV protection is a must for healing and protecting the skin from future damage as well!

Proper exfoliation is key for any serums or moisturizers to work at their peak performance level.